Privacy Policy

Introduction

Flicker Pearl ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flicker-pearl.com or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, postal address)
• Service requests and preferences
• Property information relevant to service delivery
• Payment and billing information
• Communications with our team

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our garden care services
• Process and complete transactions
• Send you service updates, appointment confirmations, and administrative information
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• When required by law or to protect our rights
• With your consent or at your direction
• In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: 127 Garden Vista Boulevard, Brisbane, QLD 4000, Australia